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Capacity: 100/200/300/450ml
2 cup: 150*78mm
4 cup: 164*87mm
6 cup: 198*97mm
9 cup: 218*106mm
Main material: Stainless Steel
- Package:
- 1*coffee maker
— Good quality material: made of stainless steel material (including the inner parts such as funnel & filter plate) with ergonomic, heat-resistant handle and lid, food grade material and nontoxic, safe for you and your family.
— Compatible: this item is compatible with induction cooker, electric heating stove, gas stove, alcohol stove, ceramic stove.
— Easy to clean: stainless steel espresso pot is dishwasher safe and hand wash. Dry thoroughly with a towel.
— Suitable: please never use other contents besides coffee, such as, teas, cacao powder, instant coffee or fine ground coffee or it will clog the filter plate.
— How to Use:
1. Firstly, fill the lower chamber with cold water just below the valve.
2. Then, insert the funnel and fill it with ground espresso. Remove any coffee grounds on the edge of the funnel. Tightly screw the upper part of the pot on to the base.
3. Heat until the water boils and coffee begins to come out of the center post.
4. When the top of the pot is full of coffee, remove the item from stove.
–Warm Tips:
1. Heat may be too high if pot produces coffee with a burnt like taste. Try lowering the heat.
2. Please do not use in the dishwasher.
3. Please clean it with boiled water at least three times before the first use.
4. Please do not boil the pot when there is no water in it.
5. Please ensure the flame is not larger than bottom of pot.
6. Please do not remove and clean the coffee maker before it become cold.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS; otherwise packages from warehouses in other locations will be shipped by Standard shipping, or any other shipping companies depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cozy House Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cozyhouseshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
This is a lot of espresso for one person. The coffee I used may have been too strong. I'll have to see. The machine worked, there were no strange grains. It made a good latte. It is good. Also, the tracking was tracked
The product is good, I bought aluminum one.
I'm very happy because I can make espresso coffee with an IH cooker.
Quick delivery and SHR good material.. Thank
Fast delivery. Good quality. The store answered questions quickly.