- Item Type: Cleaning Cloths
- Material: Microfiber
- Size: 27 x 15 cm / 10.63 x 5.91 inch
Package Includes:
- 8 x Cleaning Cloth
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS; otherwise packages from warehouses in other locations will be shipped by Standard shipping, or any other shipping companies depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cozy House Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cozyhouseshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
They're healthy. I'm just right. Thank you.
The quality is excellent, absorb chic. No sign of themselves. Don't shed. And the number and size corresponds to the description.
Similar towels already bought in the kitchen, now ordered specially for dry and wet cleaning of furniture-clean the dust perfectly (glasses and mirrors it is more convenient for me to wash with a cloth without pile). A couple of pieces left in the kitchen, like to wash the dishes more than sponges. Napkins in the hand are pleasant, good texture with a small pile, affectionate) soft, rectangular, the size is indicated correctly-25,5 by 14,5 cm. The description corresponds, the colors are pleasant, the number is correct. Price-quality ratio is very good. Packed neatly, in individual bags, delivery a little more than a month, the track was tracked partially, the parcel was picked up by post. Thank you, the store likes towels.
Cool towels, double, the fabric is pleasant, very soft, perfectly absorbs water, comfortable with its size (more than the palm of an adult). What I wanted, thank you to the store.
Very nice to the touch.
I will still order!! Very good rags, cleaning them is a pleasure
Nice rags. Water is cleaned well, divorce is not left. I wipe the aquarium glasses. I do not regret what I ordered. Dust is also great. Good size. I recommend to buy
Good quality cloth. The only negative is it take a bit late to come to Moscow.
Comfortable, soft, absorb moisture well enough
I order a second time. Very soft and gentle. Excellent absorb water
The product corresponds to the description) tactile napkins pleasant in business did not try, one napkin of 8 "special"))) the product is satisfied) the store recommend!
Thank you for the gift, extra two towels put. goods satisfied, recommend.
Thank you Seller. I recommend!! cloth soft, cool, absorb water well.
The quality is excellent. The wife appreciated. Seller thanks and success. I recommend to buy.
Great rags! Quality is good. Delivery to Moscow United from several parcels in 38 days from the moment of order (the earliest of the United-45 days). Thank you very much!